Guarantees
Know your property is protected with our guarantees
30 Day Guarantee
Our tenant screening procedures are so thorough that, if at any time we must evict your tenant, we will cover the filing costs for all court appearances and find a new tenant at no cost to you.
Eviction Guarantee
We believe in quality customer service. If for any reason you wish to discontinue your service with us, you can cancel your agreement at any time with no penalties.
Happiness Guarantee
We want you to be happy! If for any reason you are not completely satisfied with our services, you can cancel your management agreement at any time and without penalty.
Results Guarantee
We don’t collect a dime until you get paid! You can rest easy knowing that we are working hard to find the best tenant for your investment and you will not pay us until you get results.
Maximum Exposure Guarantee:
We guarantee to advertise your property in no fewer than 10 reputable venues, ensuring maximum exposure to potential tenants.
Effortless Management Guarantee:
We handle all aspects of property management, from lease signings to rent collection, property maintenance, and even evictions if necessary, allowing you to enjoy a hassle-free experience as a rental property owner.
Transparency and Accessibility Guarantee:
Our online portal provides owners with 24/7 real-time access to view their property financials, ensuring complete transparency and accessibility at all times.
Time and Cost Savings Guarantee:
Leveraging our vast Knoxville property management resources, we promise to save you time and money by streamlining all aspects of property management, from preparing your home for rental to efficiently managing day-to-day operations and resolving any challenges that arise.
Tenant Satisfaction Guarantee
We are committed to filling vacancies quickly with high-quality tenants, utilizing our experience and professionalism to ensure your property remains occupied and well-maintained. You can trust that we will keep you informed throughout the entire process, providing peace of mind and confidence in our services.
Tenant Placement Guarantee
If we place a tenant and they break their lease during the first 12 months - we will find a new tenant at no cost to you. Thats how confident we are in our tenant placement.
Rent Deposit Guarantee
We know you want your money fast! So we ACH your tenant rent into your bank account by the 19th day of each month. This allows time for all tenant checks and payments to clear.
Management Fee Guarantee
We believe in having 'skin in the game' so that if we can't collect the rent - then we should NOT get paid. You only pay us a management fee if we successfully collect the rent due.
Legal Compliance Guarantee
Our lease agreement is reviewed and approved by Paine-Bickers, the Premier Real Estate Law Firm in Knoxville. We operate in full compliance with fair housing, habitability, application screening, and right-to-cure laws.
Preferred Rates
As an owner-client you enjoy reduced fees in perpetuity whenever you buy and sell properties with us. We have closed over $36,000,000 in real estate sales exclusively for our owner-clients.
Premier Applicant Screening
Although we aren't quite as good as the FBI (yet), our applicant screening process is 2nd to none. Our advanced background search technology plus custom in-house applicant screening ensures only highly qualified applicants are approved to rent our properties.
24/7 Online Reports
We provide you with secure online access to monthly statements, inspection reports, invoice copies, tax reports, and rental history with a click of a button.
RESULTS GUARANTEE
We don’t collect a dime until you get paid! You can rest easy knowing that we are working hard to find the best tenant for your investment and you will not pay us until you get results.